CapsuleTek Solutions
CapsuleTek’s products and services are tailored to meet the diverse needs of educational institutions, law enforcement agencies, municipalities, and various commercial entities.
By leveraging our expertise and cutting-edge technology, we deliver custom solutions that comply with and often exceed all relevant standards and regulations in Texas.
What we can do for you
CapsuleTek’s products and services are designed to meet the unique needs of schools, police departments, and cities. Our offerings include:
Structured Cabling
Cabling that outlives the equipment on it
Cat 6 plenum-rated infrastructure installed to commercial fire-safety code, then certified and labeled so the next person to open the closet knows what they’re looking at. New builds, retrofits, and campuses where nobody has been above the ceiling in twenty years.
Security Integration
One system, not four that share a building
Video, access control, intrusion detection, and panic alert designed together and commissioned as one system — so a door propped open triggers the camera covering it, and both land in the same place. We install what we design, with our own crews.
We carry Verkada for cloud-native deployments and Hanwha and i-PRO for on-premises and ONVIF, so the recommendation follows the building rather than our line card.
Some features may require additional hardware or licensing.
Designed from a site walk, not a catalog
We survey the building before specifying anything — sight lines, entry points, existing conduit, and what the doors will actually take. You get drawings and a device schedule you could hand to any integrator, not just to us.
An independent read on what you already have
A written assessment of your current posture: what works, what has failed quietly, and what a determined person would try first. Useful whether or not you buy anything from us afterwards.
The part most integrators stop doing after year one
Every install carries a 60-day workmanship warranty. After that, maintenance is a separate monthly agreement — an add-on you choose and pay for, not something that starts by itself. We certify our own work, which is what makes a system eligible for it.
What the agreement covers: scheduled service visits, firmware kept current, cameras cleaned and re-aimed, batteries replaced, and a written record you can produce when someone asks whether the system has been maintained rather than merely installed.
Systems we didn’t build are welcome. We assess first and quote what it takes to bring them up to standard before taking them into the program — because we won’t certify work we haven’t verified.
An agreement isn’t a condition of getting help. We take one-off service calls too.
Someone watching while the building is empty
24/7 monitored operations with a defined escalation path — to your staff, to us, or to law enforcement, depending on what your emergency plan says. Alerts go to people, not only to a dashboard nobody is looking at.
IT Infrastructure & Support
Servers, networks, and the licensing on top
Infrastructure designed and built, kept patched and monitored, and supported day to day — whether we built it or inherited it.
Security leadership without the headcount
Our virtual CISO practice is led by Celerino Torres, former Chief Information Security Officer for the Texas Attorney General’s Office, where he governed security across hybrid-cloud and legacy environments under NIST, CJIS, IRS 1075, HIPAA and PCI-DSS.
He runs the program end to end — assessment against CIS Controls and NIST CSF 2.0, a prioritized roadmap with cost attached, the written policy set, and the remediation itself. Incident response, penetration testing, vulnerability scanning and staff awareness training sit under the same program.
Where you’re audited against CJIS, IRS 1075, HIPAA or PCI-DSS, we prepare the evidence and work alongside your team through the process. We advise and prepare — we don’t issue legal opinions or sign on your behalf.
Networks built for more than one building
Switching and wireless on Extreme Networks, firewalls and SD-WAN on Fortinet, and Cradlepoint where cellular is the only link that makes sense. For organizations running multiple sites — including the ones where the same network also carries cameras, access control and phones.
Designed so a failure at one campus doesn’t take the others down with it.
Designed from scratch, or replaced when it’s genuinely time
Infrastructure from the ground up: server specification and configuration, Active Directory, clustering, Exchange, and the network underneath it.
For what you already run, we inventory it, separate what’s actually end-of-life from what’s merely old, and phase replacement around your budget cycle. Sometimes the honest answer is that a box has three good years left in it.
In a rapidly evolving tech landscape, aligning your IT strategy with your business goals is critical for sustained success. Our IT consulting services provide expert guidance to help you navigate complex technology challenges and maximize your IT investments. From digital transformation to cloud migration, cybersecurity, and infrastructure optimization, our team of experienced consultants offers tailored solutions that drive operational efficiency and innovation. We take a strategic approach, analyzing your current systems, identifying opportunities for improvement, and delivering a roadmap for scalable, secure, and future-proof IT environments. Partner with us to ensure your technology supports growth, agility, and resilience.
Running it, whether we built it or not
Monitoring, patching and backup verification run continuously through our management platform; the helpdesk is staffed 7am to 7pm. Issues are often caught and remediated before anyone would have thought to call.
We manage what we built and what we didn’t — an Active Directory someone else designed, a Microsoft tenant someone else configured, a network we didn’t spec.
Fewer boxes, less to go wrong
Consolidate aging servers onto Hyper-V or VMware to cut power draw, licensing, and the number of physical machines anyone has to maintain — and turn disaster recovery into a restore rather than a rebuild.
Licensing, tenants, and the move between them
As a Microsoft Cloud Solution Provider we supply and manage Microsoft 365 licensing, Azure and Intune — and we run the migrations: file server to Microsoft 365, on-premises to Google Workspace, and tenant-to-tenant between cloud services.
Not limited to Texas. Licensing and software we supply anywhere, and we travel for on-site deployments.
Restore, not rebuild
Veeam Backup & Replication with immutable Wasabi storage, through our Probax partnership. Ransomware goes for the backups first — object-locked copies can’t be encrypted or deleted, even with stolen admin credentials, until the retention window closes.
Licensing and cloud storage come as one thing. Buying Veeam outright means the license upfront and then your own cloud storage to set up and pay for on top — here there’s neither. And we test the restores: a backup nobody has restored from is a hope, not a plan.
Phones on the network you already have
3CX for organizations that want their own phone system, and Microsoft Teams Phone for the ones already living in Teams — including the licensing, which we supply as a Microsoft Cloud Solution Provider.
We run the cabling, the switching and the call quality underneath. When a call drops there’s nobody to hand you off to.
Professional Services
What happens after the install
Onboarding and training when the system goes live, refresher sessions when your staff change, maintenance for what we built and support for what you inherited, and periodic audits so you can evidence the system still does what it was bought to do.
Our professional onboarding services for physical security and IT solutions ensure a seamless and efficient deployment, tailored to meet your organization’s specific needs. From access control systems to surveillance and network infrastructure, we provide comprehensive planning, installation, and integration with minimal disruption to your operations. Our expert team conducts thorough assessments, designs customized solutions, and provides hands-on training to ensure smooth adoption across all levels of your organization. By combining best practices in both physical security and IT services, we deliver a unified, secure, and scalable environment that enhances your operational efficiency and safeguards critical assets from day one.
Our new systems maintenance services for physical security and IT solutions ensure that your critical infrastructure remains secure, efficient, and fully operational at all times. We provide comprehensive maintenance for security systems such as surveillance cameras, access controls, and intrusion detection, as well as IT networks, servers, and data centers. With proactive monitoring, regular updates, and timely troubleshooting, we mitigate risks and prevent disruptions before they occur. Whether it’s maintaining your physical security systems or IT infrastructure, our expert team ensures optimal performance and reliability, so you can focus on your core business while staying protected and connected around the clock.
Our maintenance services for preexisting or older systems in both physical security and IT ensure your legacy infrastructure continues to operate efficiently and securely. Whether it’s aging surveillance cameras, access control systems, or outdated servers and networks, we provide expert troubleshooting, performance optimization, and regular updates to extend the lifespan of your technology. By addressing vulnerabilities and enhancing functionality, we help you avoid costly downtime and security risks. Our tailored approach ensures that even older systems remain reliable and aligned with your business needs, while reducing the need for immediate large-scale upgrades. Keep your systems running smoothly and cost-effectively with our expert maintenance solutions.
Our physical audits and assessments provide a comprehensive evaluation of your organization’s physical security and IT infrastructure to identify vulnerabilities, inefficiencies, and compliance gaps. Our expert team conducts thorough site inspections, reviews security protocols, and assesses equipment performance to ensure that your physical security systems—such as surveillance, access controls, and alarms—are optimized for maximum protection. We also evaluate IT infrastructure, identifying risks related to outdated hardware, network vulnerabilities, and data protection. With detailed reports and actionable recommendations, we help you enhance security, optimize system performance, and ensure regulatory compliance, giving you peace of mind and a secure foundation for growth.
Our training and refresher courses are designed to keep your team up-to-date with the latest best practices in physical security and IT management. We offer customized training programs that cover essential skills for operating security systems, managing IT infrastructure, and ensuring compliance with industry standards. Whether onboarding new staff or refreshing the knowledge of seasoned employees, our courses provide hands-on training, detailed tutorials, and real-world scenarios to ensure your team is fully prepared to handle day-to-day operations and emerging challenges. With our expert-led sessions, your workforce stays sharp, efficient, and capable of maximizing your technology investments.
At CapsuleTek, our technology and product partnerships are essential to delivering best-in-class solutions to our clients. By leveraging the expertise and innovation of our partners, we can create custom deployments that meet and exceed all your requirements.