As a leading security firm, we understand that public sector organizations require a robust, reliable, and scalable security solution to protect their physical and digital assets. At CapsuleTek, we offer comprehensive training, support, and onboarding packages to help our clients navigate the complexities of their security systems and infrastructure.
Our baseline packages are designed to provide an overview of the types of features and solutions available to public sector organizations that work with us. However, we recognize that every organization has unique needs and requirements, and our packages can be tailored to each client’s specific circumstances.
Package 1
Basic Support and Maintenance Package
- Quarterly system check-ups and firmware updates
- Remote technical support during business hours (9AM-5PM)
- One on-site visit per year for hardware maintenance
Package 2
Advanced Support and Maintenance Package
- Bi-monthly system check-ups and firmware updates
- Remote technical support 24/7
- Two on-site visits per year for hardware maintenance
- Basic cybersecurity monitoring and protection services
Package 3
Premium Support and Maintenance Package
- Monthly system check-ups and firmware updates
- Remote technical support 24/7 with priority response time
- Four on-site visits per year for hardware maintenance
- Advanced cybersecurity monitoring and protection services
- Comprehensive training for staff on security systems and protocols
Whether you are looking to secure a single facility or a complex network of buildings and systems, we offer a “build your own” system that allows you to choose the features and solutions that work best for your organization. With CapsuleTek, you can rest assured that you are working with a team of experts who are dedicated to providing the highest level of service and support to our clients. Contact us today to learn more about how we can help you build a security system that meets your specific needs and requirements.